T’s & C’s
Gonnermann (Gonnermann Antiques) is a shop and business owned and run by Julian Gonnermann. If you have any concerns, issues or questions please talk to us in the first instance; we are straightforward, reasonable people who don’t just want customers but happy ones.
The serious stuff:
All goods remain the property of Gonnermann (Gonnermann Antiques) until full payment has been made and cleared regardless of whether delivery has taken place or not.
We may hold/reserve pieces for customers solely at our discretion and on a case by case basis for a fixed period only. We reserve the right to sell any item that is being held with or without notice, but will endeavour to contact you first as a courtesy. Similarly, pieces may be listed on the site but not available to buy immediately if they are being held for someone.
If a piece is special order (e.g. it is to be upholstered in a customers choice of covering) a deposit of not less than 50% will be payable at the time of order and the balance on or before delivery. Refunds will not be given and returns not accepted on special orders unless there is a statutory reason for doing so.
We don’t have the space at the shop to store pieces for extended periods of time between purchase and delivery. If you cannot take delivery within a reasonable time-frame please talk to us beforehand and we can probably work something out.
All prices are in £GB and exclude delivery. If you live outside the UK you will need to check what duties/taxes may be applicable. We are not liable for these. Local delivery is usually free but is at our sole discretion . If you are not sure if you are local please check with us (it isn’t just distance but journey time dependant). We can of course deliver nationwide – please ask for a quote.
Returns – Pieces bought on-line or over the phone can be returned for a full refund (return carriage costs to be paid by the customer) for up to 14 days from the the day after receipt. Items bought in the shop will only be refunded if they are faulty or not fit for purpose. This does not affect your statutory rights.
